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How mc88i Handles Your Personal Information

Your account data — including the details you provide when you connect your DANA, OVO, or GoPay wallet — is handled with strict controls on who can access it and how it is used.

Account Data SecurityE-Wallet PrivacyYour Rights ExplainedData Retention PolicyContact for Requests
mc88i How mc88i Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Account Security Controls

Account access is protected through OTP verification on login and wallet-change actions. Any request to update a linked GoPay or DANA account triggers a re-verification step before the change is applied.

Cookie and Session Policy

We use session cookies to keep your account active while you browse. These are not used to build marketing profiles. You can clear or block them via your device browser settings at any time.

Data Retention Periods

Transaction records linked to DANA, OVO, or GoPay payments are retained for as long as applicable standards require. Session and activity logs follow a shorter rolling retention and are not held indefinitely.

Your Rights Over Your Data

You can request a copy of the personal data we hold, ask us to correct inaccurate details, or request deletion of data where applicable. Contact our support team to start any of these requests.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

Live Chat Support Reach our account support team directly through live chat on the mc88i site. For data or privacy questions, start a chat and our team will route your request to the right contact.
Email Data Requests Send written data access, correction, or deletion requests to our support email. We aim to acknowledge your request within a reasonable timeframe and follow up with the outcome.
Account Help Centre For wallet-linked data questions — such as which DANA or OVO details we hold on your account — open a support ticket through the Help Centre in your account settings panel.

Common Questions About Your Privacy on mc88i

These are the questions we hear most often about how your data is managed. If your question is not covered here, our support team can help through live chat or email.

We collect the name, contact information, and e-wallet details you provide during account setup — including identifiers for DANA, OVO, or GoPay. We only collect what is needed to operate your account and process transactions accurately.

Wallet routing details are shared only with the relevant payment processor to complete your specific transaction. We do not sell or share your DANA, OVO, or GoPay data with third parties for any other purpose.

Send a data access request to our support team via email or open a ticket through the Help Centre in your account settings. We will confirm receipt and provide the relevant data within a reasonable period.

Yes. You can submit a deletion request through our support channels. Note that some transaction records may be retained for the period required by applicable standards, even after a general deletion request is fulfilled.

When you close your account, we stop active use of your data. Transaction and identity records are retained only for as long as required under applicable standards. Session and activity data is cleared on our rolling schedule.

We use functional session cookies to keep your account active while you browse. These are not used for marketing profiling. You can manage or clear cookies through your device's browser settings at any time without affecting your account data.